Feature Requests

Some issuers are confused around, or don't have visibility into, the emails that Accredible sends on their behalf. We want the ability to see if an expiry warning email has been sent, for example.

It is currently not possible to change the format of a date attribute used in an email template. The default is YYYY/MM/DD. National Business Aviation Association would like the ability to change the format to DD/MM/YYYY and MM/DD/YYYY (like you can for date attributes in credential designs).

Currently we cannot change the Support Contact on a Group level, only the Sender and Reply-to email addresses (in the Email Settings Overrides). Since we have more and more customers with Groups in different languages etc. it would be great if we could allow the ability to use different Support email addresses for individual Groups. Google APAC specifically have noted this would be great for name change request support for their Korean Groups. Example image attached.

American Society of Military Comptrollers would like the ability to send plain text emails because they are sending credentials to military members, and can only send plain text emails to them