Feature Requests

On the new email campaign feature, please make BCC and CC possible or please remove the fields on the general settings.

The resend recipient email button is a Legacy Email feature only. This means that new departments that utilize our Email Campaigns do not include this feature and cannot resent emails to recipients when needed.

In our current email system, clients have the ability to override the sender information listed in the department emails. They can customize the send and reply emails by group. A client would like the ability to continue to customize this email information in our new email campaigns.

Issuer has requested that CC and BCC be included in the email template overrides.

Clients would benefit from a trigger in the email campaigns based on recipients that have opted out of the spotlight directory or never opted in to the spotlight directory

As of now, there is no process in place for a credential to be resent with the new V2. Clients often receive requests for a credential to be resent for various reasons such as spelling errors, recipient never received the email, an update to a design or description and the issuer wants to resend it, etc. Clients who have the old email capability can resend a legacy credential delivery email to a recipients. However, this will be going away and the email may not look the same as the new email they built in the designer. New clients have no option to resend a credential as needed.

Imperial college have raised that when they add the 'social images' under email branding/ appearance, the populate vertically down. The customer wants the ability to move these icons so they can be horizontally in line, taking less space on the email template.

Would it be possible to have our brand fonts added as an available option within the email templates font functionality to align with our white label departments: City & Guilds, Kineo, Depts: Avenir LT Std City & Guilds Training Dept: Avenir LT Pro City & Guilds Foundation: Swift Neue The Oxford Group Dept: Volkhov ILM Dept: Bitter And to further make this something that is possible for all customers, could there be functionality available to submit a request for a font to be approved by yourselves without having to raise on Canny?

Ability to set the day of the week the email campaign email will be delivered. This would ensure programs with layered campaigns

Issuer would like to be able to able to edit the "Reminder" emails in the same way you can edit email templates. They would like to be able to remove the word "Reminder" from the subject line.