22
Ability to edit Reminder emails
under review
Emily Doyle
Issuer would like to be able to able to edit the "Reminder" emails in the same way you can edit email templates. They would like to be able to remove the word "Reminder" from the subject line.
R
Rochelle Sherman
under review
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Allen Keele
This now has 21 issuers requesting a simple feature to edit the reminder email and other communications just as we can any other email templates.
Rochelle Sherman, this has been under consideration for over a year. What is so complicated or difficult about this that takes over a year of consideration? The reminder email looks like crap, and I need to edit it.
Jonna Laitinen
I upvoted this. I think it is fair to say that currently it is possible to "Customize the header and footer of recipient emails, including logos, sender address, and links" but I find the ability to edit the actual content at least equally important. The fact that not all of the templates are fully customizable has led us to having to not use majority of them. We can't be only ones out there for whom it's important to have full control over all of the content sent to our customers, so please do prioritize this.
Madina Ahmadi
As discussed, Upvoting this on behalf of customer Marquee Group & FMI
R
Rochelle Sherman
under review
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Trudi Collins
Would it be possible to edit the frequency of the reminder emails being sent. That would be a great feature.
Jackson Do
The ability to edit the frequency (days) of Reminder Emails being sent out will also be beneficial.
Emily Doyle
Issuers (latest being Proverr) have reported that it is unclear that the reminder email is a copy of the original email.
Having an editable "Reminder" template would clear up this confusion.