An email Template/Campaign for resending a credential for Emails V2
complete
Emily Chapka
As of now, there is no process in place for a credential to be resent with the new V2. Clients often receive requests for a credential to be resent for various reasons such as spelling errors, recipient never received the email, an update to a design or description and the issuer wants to resend it, etc. Clients who have the old email capability can resend a legacy credential delivery email to a recipients. However, this will be going away and the email may not look the same as the new email they built in the designer. New clients have no option to resend a credential as needed.
Jake Ford
complete
We've released an update that lets you select and send any active campaign email to up to 20 recipients at a time.
This function lets you resend a delivery email to someone who received their credential in the past, or manually trigger an expiry warning.
Accounts that pre-date Email Campaigns will see this option in a dropdown for 'Resend emails'